Frequently Asked Questions
Functional medicine addresses the underlying causes of disease, using a systems-oriented approach and engaging both patient and practitioner in a therapeutic partnership. Being equipped to treat the whole person sets us apart and enables us to create personal relationships with our patients to maximize the vitality of life
While we offer many different services, the way we treat each patient is rooted in Functional Medicine.
Typically we can see a new patient within 4-6 weeks. We do have a Wait List, which is utilized when there are last-minute openings in our schedule.
Yes! We know that family involvement is necessary for you to reach your health and wellness goals.
Payment is due at the time of services. We accept: cash, and credit cards (MasterCard, Visa, Discover and American Express). We do not accept checks or Care Credit.
Yes! We can provide documentation for you to file directly with your insurance for reimbursement for your visit with our medical providers.
No. Our medical staff is traditionally trained (ANP-C, FNP-C). This makes them even more valuable as they are medically certified but practicing from a Function Medicine standpoint.
We also employ a team of highly skilled Medical Assistants, Licensed Practical Nurses and Registered Nurses to offer you healthcare in Springfield Missouri you can trust.
Yes, but we have a specific process in order for you to become a Primary Care Patient due to the limited number of Primary Care openings we have available.
If you do not have one at the time of your first appointment we recommend you establish with a PCP or we can discuss with you whether we would be a good option to serve as your PCP.
Please note that effective January 1st, 2020, we will no longer bill health insurance for Primary Care visits. All primary care visits will be cash pay at the time of service.
Diagnostic testing (labs) will still be billed to your insurance via the lab company.
Yes! Our skilled nurses will draw lab samples in office. We use several contracted lab companies to analyze blood samples. Diagnostic testing will be billed to your insurance via the lab company.
We will provide a copy of all lab results at the time of your provider review.
Functional Medicine is rooted in relationship and investigation. The 5-10 traditional medicine minutes are simply not enough for us to dive into the root of your health needs.
Adequate time allows us to provide quality care while not being rushed to get you in and out of the office.
When scheduling your first visit, credit card information will be required to reserve your appointment. If for some reason you choose not to keep your scheduled initial appointment, and fail to notify us within two business days, a non-refundable cancellation fee of $100 will be charged.
Existing patients are subject to a No-Show/Late Cancel fee of $50 if they fail to notify us within 24 hours of their cancellation.
Infusion patients are subject to a $45 waste fee for same day cancellations.
Pediatric Frequently Asked Questions
Our approach combines complementary medicine and the best of conventional medicine. Our focus is on patient-centered care, promoting health and not just the absence of disease.
By listening to the patient and learning their unique story, the practitioner tailors treatments to address your child’s needs.
This approach addresses the whole child. Not just the symptoms that brought you to the doctor. It also encourages the immune system to heal naturally.
Our office uses functional medicine labs to evaluate a targeted concern, such as your child’s gut, genetics, nutritional status, or toxic load.
While functional medicine labs are not mandatory for treatment, they do assist us in gathering helpful data that we otherwise will not have.
Our office also incorporates the use of botanicals or supplements, therapeutic diets, detoxification programs, and stress-management techniques.
Our appointment times on average are between 30-60 minutes. These longer appointment times allow us to spend the time we feel is required to deliver exceptional care to your child.
We spend this time thoroughly discussing your child’s history and symptoms, their diet, exercise, stress, sleep, home and school environment, emotional well-being, and your concerns as a parent.
Gathering detailed information allows us to create an individualized approach to treatment.
Yes, our practitioners are licensed in the state of Missouri to write for prescription medications. It is important to understand, however, that prescription medications are not the answer to all health issues.
After your initial visit, we may recommend a combination of natural and prescription therapies to fit your child’s health needs.
We do not accept insurance for our pediatric visits. This decision was made in order to retain control over the way we practice medicine. Insurance companies value seeing more and more patients, which results in rushed visits and dissatisfied patients and practitioners.
By not accepting insurance, we are able to spend the time we feel is required to deliver exceptional care to your child.
Patients can be seen with payment for services due at the time of service. If you have a PPO plan, we will provide you with documentation (including the necessary procedural codes) and a receipt that you can submit for reimbursement with your insurance plan.
If any diagnostic testing is needed for your child such as labs, imaging studies, or referral to a specialist, we will take a copy of your insurance information and will submit this information along with the lab specimen or order.
Some functional lab testing may not be covered with your insurance. This can be discussed on an individual basis during your child’s visit.